In-house training

Onsite Business Courses

Arc Skills Training offers a range of onsite courses for larger groups of delegates. These courses are run at a time and place that best suit your company’s requirements.
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Call Centre Programme

Call Centre employees often face situations that require skills and knowledge to effectively overcome objections and irate, difficult clients.

The Call Centre Programme is a two-to-three day programme designed to equip new or relatively inexperienced call centre agents with a sound practical knowledge of the processes and skills needed in effective call centres.

 

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Duration

2-3 Days

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