Onsite Business CoursesArc Skills Training offers a range of onsite courses for larger groups of delegates. These courses are run at a time and place that best suit your company’s requirements.
Managing Difficult People
Whether it’s dealing with an irate client, coping with a troublesome colleague, managing a challenging staff member or resolving a misunderstanding with your boss – chances are that you are currently dealing with difficult situations or people in one form or another.
This dynamic 1 day dealing with difficult people training course will demonstrate, through practical tips and interactive case studies how you can prevent difficult people from affecting your work performance, knocking your self-confidence or causing you unnecessary stress.