In-house training

Onsite Secretarial Courses

Arc Skills Training offers a range of onsite courses for larger groups of delegates. These courses are run at a time and place that best suit your company’s requirements.
Respect pinned on noticeboard

Business Etiquette and Cultural Diversity for Secretaries

Since you are often the first impression of the business or an executive that a client or customer has, you’re trusted to represent your organisation’s entire professional persona – which is no small responsibility!

This intensive 1 day Business Etiquette and Cultural Diversity course is essential for secretaries and *front line staff as it covers the areas of diversity management and business etiquette – ensuring that your representation of your company is one of tolerance, respect and professionalism.

*Front line staff: Relating to, or suitable for public service and business employees who are in direct contact with the public (clients)



1 Day



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