In-house training

Onsite Secretarial Courses

Arc Skills Training offers a range of onsite courses for larger groups of delegates. These courses are run at a time and place that best suit your company’s requirements.
Key Skills for Effective Secretaries

Telephone Etiquette and Frontline Reception Skills

Not everyone is born with a perfect speaking manner, pitch or tone, but telephone etiquette is a skill that can be easily acquired with the right training.

A friendly and professional receptionist can immediately create an impression in the caller’s mind of an efficient, customer service oriented and professional company.

This essential 1 day telephone etiquette workshop, which also addresses image, dress and deportment, is the perfect training tool for those companies who value their corporate image, and recognise that a future client or customer’s first impression of a company starts with the receptionist or person who answers the telephone.

REGISTER

Duration

1 Day

PLEASE SELECT OPTIONS TO CONTINUE

Clear

Your Full Name (required):*

Your Email (required):*

Your Phone (required):*

Company Name:

Number of delegates:

Your Message

0
Connecting
Please wait...
Send a message

Sorry, we're not online at the moment. Please leave a message.

Your name
* Email
* Describe your issue
You can chat with us now.

Need more help? Save time by starting your support request online.

Your name
* Email
* How can we be of help today?
We're online!
Feedback

Help us help you better! Feel free to leave us any additional feedback.

How do you rate our support?