Arc Skills Training provides a range of administrative courses for Secretaries, PA’s and administrators which are designed to increase productivity and improve organisational skills. Our courses offer practical exercises paired with best practice and industry knowledge which focus on equipping delegates with tools to allow top efficiency and success in their day-to-day work lives.
Telephone Etiquette and Frontline Reception Skills
A friendly and professional receptionist can immediately create an impression in the caller’s mind of an efficient, customer service oriented and professional company.
This essential 2 day telephone etiquette workshop, which also addresses image, dress and deportment, is the perfect training tool for those companies who value their corporate image, and recognise that a future client or customer’s first impression of a company starts with the receptionist or person who answers the telephone.
|Price||KES 45.000,00 excl. 16% VAT|
KES 45.000,00 excl. 16% VAT