Business CoursesArc Skills Training provides a range of courses designed to help delegates hone their business skills to improve productivity in the workplace. Our Business Courses are delivered by a faculty of highly qualified consultants who are not merely lecturers but rather specialists consulting in their particular field. They have greater insight into the market and a fuller understanding of delegate needs and deliver Business Courses which are practical in nature and extremely relevant to the current market.
Customer Service for Hospitality and Retail
People in the hospitality industry are generally thought of as being proactive, warm, helpful and friendly – how does your team stack up to this?
Providing first class customer service is an integral part of every business professional’s job and should not be seen as just an extension of it. When you realise that a company’s most vital asset is its customers and that without them, we would not and could not exist in business, then all of a sudden your focus shifts – and results flow.
|Price||KES 45.000,00 excl. 16% VAT|
KES 45.000,00 excl. 16% VAT